Psychology at Work,
Empowering Performance

Successful organisations recognise the need to make the most of their best asset, their people. Psychology is increasingly being used in the workplace to develop resilient staff who can adapt easily to change, and to help boost productivity through increased motivation and engagement.

Challenge of Change

CoC Diagnostic

This is an important starting point, and involves an in-depth analysis and assessment of your organisation or work group. The results are presented in a detailed written report on your organisation’s climate, together with recommendations for further action as required. The tools used for assessment have been developed from a research programme spanning nearly 30 years, initially at the University of York in England and now at the University of Canterbury in Christchurch.

Components of the broad assessment include:

  

CoC Competencies

A multi-level assessment based on 15 key competencies, including delegation, motivation, goal setting, communication and adaptability.

CoC Leader Capacity/style analysis

This analysis uses 30 scaled questions to identify individual leadership style across three key dimensions: task orientation, process orientation and introversion- extraversion.

CoC Climate survey

This is a comprehensive audit, based on 40 scaled job characteristics in the four key areas of management style, empowerment, workload and communication. The scores yield individual assessments in each area as well as overall team and organisational climate.

CoC Semi-structured key staff interviews

These are conducted in a relaxed, confidential context to provide insight into individual employees’ perceptions of their colleagues and the broader organisation. Having a semi-structured format allows for a focused but at the same time conversational approach.

CoC 360°

An adapted 360° feedback system which supports the development of employees by providing a broader perspective and raising self-awareness. The system also enables managers to take advantage of underutilised personal strengths, and to design more efficient coaching and training initiatives.

All components of the assessment are carried out in a non-confrontational manner. The aim of the assessment is to generate a realistic picture of organisational climate, something which cannot be achieved if participants feel at all threatened or judged. As an experienced clinical psychologist and expert in personality, Derek is highly regarded for his ability to disarm and to encourage participation and involvement.

 

 

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